The CDAO will be responsible for driving business value creation business-led governance and the data -driven enterprise. The CDAO will oversee the data operations data quality data analytics master data management and data governance functions and ensure alignment with the organizations vision mission and goals.
The ideal candidate will have a proven track record of leading data and analytics initiatives managing data teams and delivering data-driven insights and solutions. The candidate will also have extensive experience and expertise in CRM systems tools and best practices and be able to leverage CRM data to enhance customer experience retention and growth.
Responsibilities:
Develop and execute a central data strategy that supports the organizations growth innovation and competitive advantage.
Assess and improve data and analytics infrastructure platforms and solutions that enable data collection storage management accessibility and usability across the organization.
Establish and maintain data quality standards policies and procedures that ensure data accuracy completeness timeliness and consistency.
Foster a data-driven culture and empower business leaders and stakeholders provide them with data and insights that support decision-making strategy performance and measurable business outcomes.
Oversee the data governance and security function and ensure compliance with data privacy ethics and regulations.
Manage and mentor the data and analytics team and provide guidance direction and support for their professional development and career growth.
Collaborate with the C-suite and other senior leaders to identify and prioritize data and analytics opportunities challenges and needs and provide strategic recommendations and solutions.
Leverage CRM data and analytics to optimize customer acquisition engagement retention and loyalty and enhance customer experience and satisfaction.
Implement and maintain a Customer 360 view that provides a comprehensive and unified understanding of the customer across all touchpoints and channels.
Leverage emerging technologies (AI/ML) and advanced analytics to generate predictive insights and recommendations that enable sales and service teams to work smarter and faster for their customers.
Stay abreast of the latest trends technologies and best practices in data and analytics and evaluate and adopt new tools and methods as appropriate .
Qualifications:
Demonstrated expertise in enterprise data strategy management and governance CRM systems tools and best practices with a proven ability to leverage CRM data and analytics to drive measurable business outcomes.
Strong knowledge and skills in data operations data quality data analytics data governance and data security.
Excellent communication presentation and interpersonal skills and ability to communicate complex data and analytics concepts to technical and non-technical audiences.
Strong strategic thinking problem-solving and analytical skills and ability to translate data and insights into actionable recommendations and solutions.
High level of creativity innovation and curiosity and passion for data and analytics.
Experience in leading and managing data and analytics teams and developing and retaining talent.
Experience in working with cross-functional teams and stakeholders and building strong relationships and partnerships.
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Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.
What do we offer
Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 248000 USD - 315000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a role-based uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO a 401k match up to $7200 per year the opportunity to purchase company stock at a discount and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to .
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