Job Description

Telecom MSP Project Manager Remote

Founded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity, and managed security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 25 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability, and dependability with its channel partners, end-user customers, and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Job Description

Job Summary

We are looking for a Project Coordinator / Associate Project Manager to support the delivery of telecommunications and managed services projects. This role is well suited for someone with telecom experience who is developing their project management skills and enjoys working in a fast-paced, team-based environment.

The Project Coordinator will assist with tracking project activities, coordinating with internal teams and telecom carriers, and helping ensure projects move forward smoothly and on schedule.

Key Responsibilities

• Assist with coordinating managed services and telecom projects from initiation through completion.
• Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations.
• Work closely with internal engineering, operations, and service delivery teams to track tasks and milestones.
• Coordinate with telecom carriers (such as AT&T, Lumen/CenturyLink, Verizon) for circuit ordering, scheduling, and status updates.
• Maintain project documentation including timelines, notes, status updates, and close-out information.
• Help track project schedules, deliverables, and dependencies.
• Communicate project updates to customers and internal stakeholders under the guidance of senior project managers.
• Log issues, delays, or risks and escalate them to senior team members when needed.
• Update project management systems and internal databases with accurate and timely information.
• Follow established project processes and contribute ideas for improving coordination and efficiency.

Qualifications

• 13 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
• Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
• Exposure to carrier coordination, provisioning, or circuit ordering processes.
• Comfortable working with multiple vendors and understanding carrier timelines.
• Experience using project tracking tools, ticketing systems, or internal databases.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and adapt to changing priorities.

Preferred Skills

• Experience supporting multi-site or business connectivity projects.
• Familiarity with telecom ordering processes (ASR/LSR concepts).
• Interest in growing into a full Project Manager role over time.
• Proactive, detail-oriented, and eager to learn.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Why Join Us?

• Entry-level opportunity to build hands-on project management experience in telecom.
• Learn from experienced project managers and technical teams.
• Exposure to real-world carrier coordination and infrastructure deployments.
• Clear growth path into a Project Manager role.
• Competitive compensation and benefits package.

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