Job Description

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Summary:

Supervises a team of virtual behavioral Health Coaches across the organization by providing operational and clinical oversight.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Provides supervisory, operational and clinical oversight to a team of behavioral health coaches.

• Responsible for group and individual training for new hire onboarding, professional development on coaching and motivational interviewing, and other skills needed for successful coaching.

• Reviews recorded calls and patient charts to ensure quality coaching and documentation. Follows up on opportunities for improvement.

• Partners with leadership and team members to identify areas of improvement, develops change plans and implements plans.

• Maintains and updates workflows and training materials.

• Assumes manager and/or director tasks in the absence of the manager or director.

• Provides input for hiring, training, leading, and evaluating staff.

• Performs other duties as assigned.

EDUCATION

• Master's degree or equivalent years of experience and education

EXPERIENCE

• Two years' experience in a Health, Wellness or Lifestyle Coaching

PHYSICAL REQUIREMENTS

• Frequent reaching, sitting, standing and walking.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more).

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, climbing, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Occasional use of vision to identify and distinguish colors.

• Occasional driving.

• Rare repetitive foot/leg and hand/arm movements and squatting.

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

8724010033 Behavioral Health Integration

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (

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