Job Description

Sales Support Administrator

We are looking for a proactive, detail-oriented, and adaptable Sales Support Administrator to join our dynamic sales support team. In this role, you will help drive sales efficiency by managing a broad array of administrative and operational tasks that ensure seamless support for our sales organization. You'll play a key role in coordinating with internal departments, responding to customer inquiries, maintaining key reporting, and contributing to ongoing sales initiatives. This is a great opportunity for a collaborative and organized individual seeking to grow within a high-performing and fast-paced environment.

Key Responsibilities: Administrative & Sales Operations Support

• Prepare reports and presentations for the Sales and Upper-Management Teams
• Assist in tracking purchase orders in a timely and accurate manner.
• Support sales team follow-up efforts, including order confirmations and bookings.
• Maintain and update customer profiles and contract balances.
• Manage the Sales Support email inbox and address general inquiries.
• Perform daily reporting and documentation duties, including:
• Lost Sales Summary Reporting (various departments: Fresh, Candy, Grocery, Nicotine, etc.)
• Plus Out tracking, entry, and auditing
• FSM Inventory / Critical Items reporting.
• Aged Inventory / Shipper depletion analysis
• Smart Stock Program Compliance

Marketing & Sales Enablement

• Create and distribute marketing and sales materials including sell sheets.
• Assist in the planning and coordination of sales events, Open House initiatives, and trade shows.
• Manage Repsly Prebooks & Reporting and oversee Vendor CDUs and relations.
• Collaborate on Order Guide creation and merchandising supply planning.

Customer & Front Desk Support

• Respond professionally to internal and external customer questions via phone, email, or in-person.
• As needed, will assist with front desk operations, including visitor coordination and general support.
• Provide support for key customer relationships, including POGs, program oversight, and compliance tracking.

Sales Program Oversight & Coordination

• Work closely with the Sales Support Manager on vendor relations, spoilage tracking, selling expenses, inventory/margin gain opportunities, and merchandising funding optimization.
• Provide administrative oversight for programs like Jet Sets, Smart Stock, and other national distribution efforts.
• Support audit functions and contribute to compliance processes (e.g., BRC/FDA safety protocols).

General Support Duties

• Follow all company policies and procedures.
• Perform other duties as assigned.

Benefits

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Qualifications

• Associate degree in relevant field of study, or equivalent work experience
• 6-12 months administration experience
• Intermediate or Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred qualifications

• Bachelor's degree in business administration, marketing or related field preferred
• 2+ years administration experience
• Advanced proficiency in Microsoft Excel
• Previous experience supporting a sales team
• Experience with data entry, reporting tools, or ERP/CRM platforms.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.

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