Remote Call Center Representative Job at TechOp Solutions International, El Paso, TX

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  • TechOp Solutions International
  • El Paso, TX

Job Description

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail‑oriented, adaptable, and thrive in a fast‑paced, high‑volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but candidate must reside within El Paso, TX or nearby cities. Duties Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Accurately record all details in accordance with procedures Conduct database and open‑source research Route and escalated calls appropriately Other duties, as assigned Requirements 3 + years experience in a call center Associate’s Degree or higher Proven ability to multitask simultaneously communicating and inputting data Strong written and verbal communication skills Proficiency with telephony systems, CRMs, and Microsoft Office Suite. Experience in handling sensitive information #J-18808-Ljbffr

Job Tags

Work at office, Remote work

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