Job Description

Order Wave Area Manager

ABOUT THE COMPANY

Crecera Brands is the driving force behind Sportsman’s Guide, Salt Strong, The Golf Warehouse, Play Baseball, and Play Softball, five of America’s leading retailers of outdoor gear, fishing equipment and technology, sporting goods and golf equipment. For nearly 50 years, our companies have been dedicated to helping our customers enjoy the fun, freedom, and traditions of the great outdoors. From hunting and fishing to playing ball and hitting the links, the companies of Crecera Brands deliver the gear you need to succeed. Our websites include Sportsmans Guide , Salt Strong , TGW , Play Baseball , and Play Softball .

POSITION OVERVIEW

The Order Wave Area Manager will be responsible for overseeing the creation, release, and management of order waves within the Warehouse Management System (WMS) while supporting the Inventory Control team. This salaried position reports directly to the Outbound Director and is pivotal in ensuring efficient, timely, and accurate order fulfillment. The Order Wave Area Manager will lead a team in operational performance, team development, and continuous improvement initiatives, all while fostering a positive work culture.

RESPONSIBILITIES AND DUTIES

• Execute daily waving activities, including order selection, wave building, and wave release within the WMS to optimize order fulfillment.
• Analyze order profiles, product characteristics, and operational capacity to determine optimal wave grouping.
• Coordinate with picking, packing, replenishment, and shipping teams to align wave timing with workflow readiness and operational constraints.
• Monitor wave progress, resolve issues related to shorts, system errors, and capacity conflicts, and adjust wave plans based on real-time operational conditions.
• Communicate wave priorities and changes effectively to operations leaders and floor supervisors.
• Utilize key performance indicators (KPIs) to manage and enhance operational performance within assigned areas.
• Build and maintain effective relationships across all functional levels to support the organization's mission and strategic objectives.
• Promote a positive work culture through ethical leadership and effective interpersonal skills while ensuring a safe work environment.
• Participate in training initiatives and provide ongoing feedback and coaching to team members, fostering a culture of high performance.
• Track productivity and compile daily reports as needed, while overseeing timesheet management and attendance tracking for team members.
• Implement and maintain 6S practices within the workspace and engage in hands-on learning to deepen operational knowledge.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required; associate degree preferred.
• 1–3 years of supervisory experience in a warehouse, distribution, or logistics environment; e-commerce fulfillment experience strongly preferred.
• Strong understanding of warehouse functions, including warehousing processes such as picking, replenishment, packing, and shipping.
• Comprehensive knowledge of Warehouse Management Systems (WMS) and the ability to use KPIs for monitoring and enhancing operational performance. Experience in Manhattan is a plus.
• Proven analytical, organizational, and problem-solving skills with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.

COMPETENCIES

• Detail Orientation
• Systems & Data Accuracy
• Operational Awareness
• Time Management
• Communication & Collaboration
• Decision-Making

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• Warehouse environment with exposure to varying temperatures.
• Must be able to stand, walk, and perform tasks for extended periods.
• Occasional lifting up to 30 lbs.

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