Job Description

The Institute for Families and Nannies (TIFFAN) is a San Francisco–based 501(c)(3) nonprofit that creates educational and career pathways for in-home childcare providers to meet the growing demand for high-quality childcare.

Position overview

TIFFAN seeks a Marketing & Social Media Volunteer to support its social media, email, and basic digital marketing efforts 2–3 hours per week, with a small stipend and opportunity to start immediately. This role is ideal for someone with marketing, communications, or early childhood experience interested in gaining hands-on experience in a mission-driven nonprofit positioned to scale.

Key responsibilities

• • Plan, draft, and schedule 2–3 weekly posts on Facebook and Instagram aligned with TIFFAN’s brand voice, programs, and calendar.
  • Collaborate with the Executive Director, teachers, and student ambassadors to source stories, quotes, and program highlights for content.
  • Design on-brand graphics and social assets using TIFFAN’s color palette, logo, and existing design elements.
  • Source and organize photos (from TIFFAN programs or approved stock) to accompany posts, newsletters, and campaigns.
  • Create and send a monthly HubSpot newsletter featuring upcoming programs, student stories, and organizational updates.
  • Assist with occasional flyers, one-off email marketing campaigns, and event promotions.
  • Track basic metrics (opens, clicks, reach, engagement) and share simple insights at monthly team meetings.
  • Optional/plus: build simple HubSpot marketing automations (e.g., welcome sequences, re-engagement emails, event follow-ups) with support and guidance.

Qualifications

• • Strong writing skills and comfort creating concise, engaging social media copy.
  • Basic design skills and familiarity with tools such as Canva, Adobe Express, or similar.
  • Interest in early childhood education, childcare, workforce development, or social impact.
  • Ability to collaborate remotely, take feedback, and meet weekly content deadlines.
  • Experience with HubSpot or other email/CRM tools is helpful but not required; willingness to learn is essential.
  • Plus: curiosity about building simple email or workflow automations for marketing campaigns.

Time commitment and benefits

• • Expected time commitment of 2–3 hours per week, plus attendance at a monthly all-team meeting.
  • Minimum 3-month commitment; 9 months preferred to support continuity and learning.
  • Small stipend available, along with mentorship from the Executive Director and exposure to nonprofit operations and program growth.
  • Opportunity to build a portfolio of real-world social media, email, and campaign work for a mission-driven organization.

How to apply

Interested applicants should contact Alyce Desrosiers at alyce@tiffan.org and submit either: a resume or a brief description of their interest and relevant experience. The position is open to start immediately and will remain open until filled.

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