Job Description
Event Operations Manager
Location: Remote, but must be local to the Dallas Forth Worth Region
Department: Global Events / Marketing
Reports To: Sr Manager, Events Marketing
Why Join Omnicell?
At Omnicell, our mission is to transform the pharmacy and nursing care delivery
model to improve clinical and business outcomes across healthcare. As an Event
Operations Manager, you will play a critical role in bringing our brand,
solutions, and mission to life through exceptional event experiences that
connect customers, partners, and employees to the future of healthcare
technology.
This is an opportunity to join a highly collaborative team where you will
partner across Global Events, Field Marketing, Sales, Product Marketing, and
Marketing Operations to execute impactful programs that support business growth
and improve patient safety. If you are passionate about operational excellence,
thrive in fast-paced environments, and enjoy turning complex plans into flawless
experiences, this role offers meaningful impact and professional growth.
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What You’ll Do
Purpose
Drive the successful planning, coordination, and execution of Omnicell's global
events portfolio, delivering exceptional attendee experiences while ensuring
operational excellence, compliance, and scalability.
As an Event Operations Manager, you will:
Primary Impact
Ensure Omnicell events are executed seamlessly, professionally, and
consistently, creating meaningful customer and employee experiences that support
business objectives and healthcare innovation.
Event Operations & Execution
* Lead end-to-end event logistics for assigned programs, from strategic
planning and pre-event preparation through onsite execution and post-event
closeout.
* Develop and manage event timelines, project plans, run-of-show documents,
vendor schedules, and operational workflows to ensure flawless execution.
* Coordinate registration processes, attendee communications, speaker
logistics, shipping and freight, audiovisual requirements, event signage, and
branded materials.
* Maintain exceptional event quality standards while ensuring alignment with
Omnicell brand guidelines and experience expectations.
Vendor & Budget Management
* Build and manage relationships with venues, hotels, event agencies, freight
providers, and audiovisual partners.
* Lead vendor engagement activities, including statement of work development,
deliverable management, timeline tracking, and performance oversight.
* Monitor event budgets, process purchase requests, manage invoices, and
support accurate budget reconciliation activities.
Onsite & Virtual Event Leadership
* Serve as the operational lead onsite, proactively addressing issues, managing
execution details, and ensuring a positive attendee experience.
* Support virtual and hybrid event experiences through platform coordination,
speaker preparation, testing, and technical readiness.
* Act as a trusted partner to internal stakeholders by providing proactive
communication and solution-oriented support during events.
Operational Excellence & Process Improvement
* Maintain accurate event documentation, inventory tracking, operational
playbooks, and reporting processes.
* Identify opportunities to improve efficiency, scalability, standardization,
and overall event effectiveness.
* Ensure compliance with applicable healthcare industry requirements, company
policies, and event governance standards.
Cross-Functional Collaboration
* Partner closely with Field Marketing and Sales teams to align event execution
with business goals and audience engagement strategies.
* Collaborate with Marketing Operations to support registration systems, lead
capture processes, reporting, and data integrity.
* Coordinate post-event activities, including attendee surveys, follow-up
communications, performance reporting, and lessons learned reviews.
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Who You Are
Minimum Qualifications
- Bachelor's degree in marketing, business, communications, or related field
- 3+ years of experience in event operations, event marketing, or experiential
marketing
- Proven experience managing logistics for in‑person and/or hybrid events
- Strong project management and organizational skills with high attention to
detail
- Experience working with vendors, venues, and internal stakeholders
- Comfortable operating in fast‑paced, deadline‑driven environments
Preferred Qualifications
* Bachelor's degree in Marketing, Business, Communications, Event Management,
or a related field; or equivalent professional experience.
* Experience supporting B2B, healthcare technology, enterprise software,
medical device, or healthcare services organizations.
* Familiarity with event registration platforms, CRM systems, lead capture
tools, and marketing technology solutions.
* Experience managing large industry tradeshows, customer events, executive
engagements, or multi-event portfolios.
* Experience marketing healthcare technology, medication management solutions,
pharmacy systems, or clinical software.
* Understanding of healthcare workflows across inpatient and outpatient care
settings.
* Willingness to travel up to 40% to support onsite event execution and
customer-facing engagements. [
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How You’ll Elevate at Omnicell
At Omnicell, success is not only about what you accomplish, but how you achieve
it. As an Event Operations Manager, you will demonstrate our Elevate Behaviors
every day:
Collaborate
* Build strong partnerships across Global Events, Marketing, Sales, Operations,
vendors, and agency partners to deliver exceptional event outcomes.
* Foster transparent communication and teamwork to ensure alignment and shared
success.
Inspire
* Create engaging event experiences that strengthen customer relationships and
elevate the Omnicell brand.
* Positively influence stakeholders through professionalism, responsiveness,
and a customer-first mindset.
Develop
* Continuously seek new approaches, tools, and best practices that enhance
operational excellence and event effectiveness.
* Share knowledge and contribute to scalable event processes that benefit the
broader organization.
Execute
* Take ownership of event deliverables, timelines, budgets, and quality
standards.
* Anticipate risks, resolve issues proactively, and consistently deliver on
commitments.
Impact
* Drive operational improvements that increase efficiency, improve attendee
experiences, and support Omnicell's mission to improve patient safety and
healthcare outcomes.
* Balance strategic goals with flawless execution to create measurable business
value.
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Success Measures
* Consistent execution of high-quality events that deliver positive attendee
experiences.
* Accurate and timely completion of event plans, communications, budgets, and
reporting.
* Strong partnership and satisfaction ratings from internal stakeholders and
external participants.
* Effective management of multiple concurrent events while maintaining
operational excellence.
* Compliance with budget expectations, timelines, brand standards, and
healthcare industry requirements.
* Continuous identification and implementation of process improvements that
enhance efficiency and scalability.
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Work Conditions
- Remote or hybrid work environment.
- Ability to travel up to 40% for customer events, tradeshows, executive
programs, team meetings, and industry engagements.
* Occasional evening or weekend work may be required during event execution
periods.
* This role may require occasional physical activity during trade shows,
events, and product demonstrations, including lifting, carrying, and setting
up materials or equipment weighing up to 40 pounds
Salary Information:
This position will offer a base salary of $85,000-98,000.
Actual compensation will be determined based on a variety of factors, including
but not limited to:
- Relevant job‑related skills and experience
- Education and certifications
- Market data and competitiveness
- Internal equity considerations
- Alignment with organizational compensation guidelines
Since 1992, Omnicell has been committed to transforming pharmacy
care through outcomes-centric innovation designed to optimize clinical and
business outcomes across all settings of care. We strive to be the healthcare
provider’s most trusted partner by our guiding promise of “Outcomes. Defined and
Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software,
and expert services is helping healthcare facilities worldwide to improve
business and clinical outcomes as they move closer to the industry vision of the
Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for
innovation.
* Understanding that Relationships Matter creates synergies that yield the
greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG)
initiatives. Our ESG efforts focus on creating an inclusive culture and a
healthier world. This includes our Employee Impact Groups, which foster
inclusion and belonging, as well as our learning and well-being programs that
support personal and professional growth. We also prioritize sustainability in
our operations, aiming to reduce our environmental footprint and promote
responsible business practices. Join us in transforming the pharmacy care
delivery model, making patient care safer and smarter for all.
Omnicell is dedicated to fostering an inclusive workplace. We welcome
applications from all individuals, valuing a wide range of perspectives and
backgrounds. As an equal opportunity employer, we do not discriminate based on
race, gender, religion, sexual orientation, gender identity, national origin,
veteran status, or disability. We are committed to making our recruitment
process accessible to everyone. We offer support and reasonable adjustments for
individuals with disabilities during our hiring process. If you need assistance,
please contact us at Recruiting@omnicell.com [Recruiting@omnicell.com].
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to
strict policies to prevent discrimination or retaliation against those who
engage in open conversations about compensation. However, employees privy to
compensation information as part of their job role are expected to maintain
confidentiality, except in specific circumstances outlined by law, such as
during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and
responsibilities as needed to meet our organization's evolving needs and drive
our mission forward.
Job Tags
Full time, Casual work, Local area, Remote work, Worldwide, Afternoon shift